Strategic Operational Support

Strategic Operational Support

To run a world-class business, you need more than just a first-rate product or service. You need to design and build your operations to maximize efficiency and production, to leverage the factors that provide you with a competitive advantage. Operational design and strategy, though, can be complex and time-consuming, and may not be your area of strength.
Read more>>

In today’s business world, if you stand still, you’ll soon fall behind. With new technologies available almost every day, and with new strategies and trends always on the horizon, you must constantly consider, develop and implement new operational structures and methods to stay ahead of the competition.
Read more>>

For any business, the contact/call center frequently plays a key role in your success. It’s often the first point of contact with your valued customers. If it runs smoothly, it will only enhance your customer loyalty, with a direct and positive impact on your customers’ satisfaction level. If there are problems, though, it can affect every aspect of your business.
Read more>>

From your line workers to your leadership team, from your support staff to sales and marketing, technology and IT, your staff is the engine that makes your business run. Your ability to produce world-class results is a direct product of the skill, experience and competency of the people who work for you.
Read more>>

To run a world-class business, you need more than just a first-rate product or service. You need to design and build your operations to maximize efficiency and production, to leverage the factors that provide you with a competitive advantage. Operational design and strategy, though, can be complex and time-consuming, and may not be your area of strength.
Read more>>

In today’s business world, if you stand still, you’ll soon fall behind. With new technologies available almost every day, and with new strategies and trends always on the horizon, you must constantly consider, develop and implement new operational structures and methods to stay ahead of the competition.
Read more>>

For any business, the contact/call center frequently plays a key role in your success. It’s often the first point of contact with your valued customers. If it runs smoothly, it will only enhance your customer loyalty, with a direct and positive impact on your customers’ satisfaction level. If there are problems, though, it can affect every aspect of your business.
Read more>>

From your line workers to your leadership team, from your support staff to sales and marketing, technology and IT, your staff is the engine that makes your business run. Your ability to produce world-class results is a direct product of the skill, experience and competency of the people who work for you.
Read more>>

Strategic Operational Support

To run a world-class business, you need more than just a first-rate product or service. You need to design and build your operations to maximize efficiency and production, to leverage the factors that provide you with a competitive advantage. Operational design and strategy, though, can be complex and time-consuming, and may not be your area of strength.
Read more>>

In today’s business world, if you stand still, you’ll soon fall behind. With new technologies available almost every day, and with new strategies and trends always on the horizon, you must constantly consider, develop and implement new operational structures and methods to stay ahead of the competition.
Read more>>

For any business, the contact/call center frequently plays a key role in your success. It’s often the first point of contact with your valued customers. If it runs smoothly, it will only enhance your customer loyalty, with a direct and positive impact on your customers’ satisfaction level. If there are problems, though, it can affect every aspect of your business.
Read more>>

From your line workers to your leadership team, from your support staff to sales and marketing, technology and IT, your staff is the engine that makes your business run. Your ability to produce world-class results is a direct product of the skill, experience and competency of the people who work for you.
Read more>>

Transformation and Cost Savings

A company that hopes to be a leader in the market and continue to remain in that leadership position can never rest on its successes. Even if your company is enjoying significant success—often at that very precise moment—you want to be developing plans to continually improve your business, enhance efficiencies and move into new markets. If you don’t, you will be surprised at how quickly you will lose your market success and be left behind by your competitors.
Read more>>

In any business, the fundamental questions are always the same—how do you maximize productivity and minimize costs? It doesn’t matter what you’re addressing, whether it’s the quality of your product, the effectiveness of your contact center, the consistent delivery of goods or services or whether or not to develop a new product/service or start a new business unit—ultimately, you’ll be looking for ways to optimize productivity and reduce your overhead.
Read more>>

There are immense advantages to setting up your business to function in a virtual environment, where your personnel can perform duties throughout the country or around the globe. Effectively setting up home sourcing or virtual operations is not an easy task, though. In addition to the logistics of how it can most effectively be done to support your business model, you must be able to identify the profile of an employee who will be successful in a virtual role.
Read more>>

Leveraging Outsourcing or Off-shoring Opportunities

When you’re looking to improve your margins by reducing labor and operational costs, outsourcing and offshoring will produce significant results. In addition to saving money on payroll and staffing expenses, you can often reap the benefits of delegating the work to people who are specialists focused on specific processes and tasks. You’ll have highly skilled and trained workers performing vital functions and you won’t have to worry about the administrative responsibilities that accompany in-house employees.
Read more>>

Transformation & Improvement of Existing Operations

A company that hopes to be a leader in the market and continue to remain in that leadership position can never rest on its successes. Even if your company is enjoying significant success—often at that very precise moment—you want to be developing plans to continually improve your business, enhance efficiencies and move into new markets. If you don’t, you will be surprised at how quickly you will lose your market success and be left behind by your competitors.
Read more>>

Productivity Management, Including Cost Savings

In any business, the fundamental questions are always the same—how do you maximize productivity and minimize costs? It doesn’t matter what you’re addressing, whether it’s the quality of your product, the effectiveness of your contact center, the consistent delivery of goods or services or whether or not to develop a new product/service or start a new business unit—ultimately, you’ll be looking for ways to optimize productivity and reduce your overhead.
Read more>>

Development of Virtual Operations & Home Sourcing

There are immense advantages to setting up your business to function in a virtual environment, where your personnel can perform duties throughout the country or around the globe. Effectively setting up home sourcing or virtual operations is not an easy task, though. In addition to the logistics of how it can most effectively be done to support your business model, you must be able to identify the profile of an employee who will be successful in a virtual role.
Read more>>

Leveraging Outsourcing or Off-shoring Opportunities

When you’re looking to improve your margins by reducing labor and operational costs, outsourcing and offshoring will produce significant results. In addition to saving money on payroll and staffing expenses, you can often reap the benefits of delegating the work to people who are specialists focused on specific processes and tasks. You’ll have highly skilled and trained workers performing vital functions and you won’t have to worry about the administrative responsibilities that accompany in-house employees.
Read more>>

Transformation and Cost Savings

A company that hopes to be a leader in the market and continue to remain in that leadership position can never rest on its successes. Even if your company is enjoying significant success—often at that very precise moment—you want to be developing plans to continually improve your business, enhance efficiencies and move into new markets. If you don’t, you will be surprised at how quickly you will lose your market success and be left behind by your competitors.
Read more>>

Productivity Management, Including Cost Savings

In any business, the fundamental questions are always the same—how do you maximize productivity and minimize costs? It doesn’t matter what you’re addressing, whether it’s the quality of your product, the effectiveness of your contact center, the consistent delivery of goods or services or whether or not to develop a new product/service or start a new business unit—ultimately, you’ll be looking for ways to optimize productivity and reduce your overhead.
Read more>>

Development of Virtual Operations & Home Sourcing

There are immense advantages to setting up your business to function in a virtual environment, where your personnel can perform duties throughout the country or around the globe. Effectively setting up home sourcing or virtual operations is not an easy task, though. In addition to the logistics of how it can most effectively be done to support your business model, you must be able to identify the profile of an employee who will be successful in a virtual role.
Read more>>

Leveraging Outsourcing or Off-shoring Opportunities

When you’re looking to improve your margins by reducing labor and operational costs, outsourcing and offshoring will produce significant results. In addition to saving money on payroll and staffing expenses, you can often reap the benefits of delegating the work to people who are specialists focused on specific processes and tasks. You’ll have highly skilled and trained workers performing vital functions and you won’t have to worry about the administrative responsibilities that accompany in-house employees.
Read more>>

Digital Automation and Product Development

Digital Automation and Product Development

Often, the single differentiating factor between a successful business and a world-class company is a thorough understanding of process. It may be a consequence of your success—you’ve grown so rapidly that you haven’t had time to meticulously examine and automate your procedures. The reality, though, is that if you haven’t thoroughly mapped out every minute detail of your process, you’re most likely losing productivity and profitability due to inefficiencies…

The electronic and digital applications for your business are in a constant state of change. Whether you have embraced cutting-edge technologies or see this as an essential next step in becoming and maintaining competitive advantage, the e-world can be a complex and confusing place. Without extensive knowledge and experience with electronic and digital business technologies, you can waste precious time and capital without accomplishing your goals.

Along with automation opportunities, system development typically offers the single biggest opportunity for making your business an industry leader. It’s critical that you consistently monitor all your systems, maintaining a forward-looking focus, so that you effectively leverage application development to reduce human intervention and maximize billable rates for your employees. Whether it’s in production, sales, delivery or customer service, there are always opportunities to take advantage of systems and machine learning…

In today’s world, it’s not enough to build a better mousetrap—one of the key components to the success of any commercial venture is how you bring your product to market. That can include every aspect of your product, from the packaging to the pricing to your sales collateral. It’s a process that can make or break you—the experienced business consultants at Compass Operations can help. At Compass Operations, we have more than 100 years of combined hands-on experience consulting to businesses of all sizes, helping you implement strategies to attain world-class performance.

Often, the single differentiating factor between a successful business and a world-class company is a thorough understanding of process. It may be a consequence of your success—you’ve grown so rapidly that you haven’t had time to meticulously examine and automate your procedures. The reality, though, is that if you haven’t thoroughly mapped out every minute detail of your process, you’re most likely losing productivity and profitability due to inefficiencies…

The electronic and digital applications for your business are in a constant state of change. Whether you have embraced cutting-edge technologies or see this as an essential next step in becoming and maintaining competitive advantage, the e-world can be a complex and confusing place. Without extensive knowledge and experience with electronic and digital business technologies, you can waste precious time and capital without accomplishing your goals.

Along with automation opportunities, system development typically offers the single biggest opportunity for making your business an industry leader. It’s critical that you consistently monitor all your systems, maintaining a forward-looking focus, so that you effectively leverage application development to reduce human intervention and maximize billable rates for your employees. Whether it’s in production, sales, delivery or customer service, there are always opportunities to take advantage of systems and machine learning…

In today’s world, it’s not enough to build a better mousetrap—one of the key components to the success of any commercial venture is how you bring your product to market. That can include every aspect of your product, from the packaging to the pricing to your sales collateral. It’s a process that can make or break you—the experienced business consultants at Compass Operations can help. At Compass Operations, we have more than 100 years of combined hands-on experience consulting to businesses of all sizes, helping you implement strategies to attain world-class performance.

Digital Automation and Product Development

Often, the single differentiating factor between a successful business and a world-class company is a thorough understanding of process. It may be a consequence of your success—you’ve grown so rapidly that you haven’t had time to meticulously examine and automate your procedures. The reality, though, is that if you haven’t thoroughly mapped out every minute detail of your process, you’re most likely losing productivity and profitability due to inefficiencies…

The electronic and digital applications for your business are in a constant state of change. Whether you have embraced cutting-edge technologies or see this as an essential next step in becoming and maintaining competitive advantage, the e-world can be a complex and confusing place. Without extensive knowledge and experience with electronic and digital business technologies, you can waste precious time and capital without accomplishing your goals.

Along with automation opportunities, system development typically offers the single biggest opportunity for making your business an industry leader. It’s critical that you consistently monitor all your systems, maintaining a forward-looking focus, so that you effectively leverage application development to reduce human intervention and maximize billable rates for your employees. Whether it’s in production, sales, delivery or customer service, there are always opportunities to take advantage of systems and machine learning…

In today’s world, it’s not enough to build a better mousetrap—one of the key components to the success of any commercial venture is how you bring your product to market. That can include every aspect of your product, from the packaging to the pricing to your sales collateral. It’s a process that can make or break you—the experienced business consultants at Compass Operations can help. At Compass Operations, we have more than 100 years of combined hands-on experience consulting to businesses of all sizes, helping you implement strategies to attain world-class performance.

Quality Management

Development of Key Quality and Key Performance Indicators

It’s a well-known fact in business that, if you can’t measure it, you can’t manage it. Without the right KQIs and KPIs, you won’t have a predictable way of determining whether you’re headed for long-term success or near failure. If you don’t have the tools to manage quality, efficiency, productivity and customer satisfaction, you may appear to succeed, however you won’t be able to maintain positive growth and improvement over the long term.
Read more>>

Most businesses need to be constantly improving processes and systems to remain competitive and profitable, particularly with respect to quality assurance. Unfortunately, though, many experienced business owners and executives can struggle with determining the most cost-effective ways to invest in or manage quality assurance programs. In addition, the focus on cost-containment and process efficiency can lead to an unintentional lack of focus on quality.
Read more>>

One of the hallmarks of a respected product or service is the ISO (International Organization for Standardization) certification. This designation signals to the world that your business has met the highest standards for safe, reliable and consistent quality. It can be instrumental in helping your company penetrate new markets, and in earning the confidence and good will of your customers, and can also increase productivity by reducing errors and eliminating waste.
Read more>>

In any successful business, it’s critical to have access to diverse perspectives, to be able to draw on the expertise of proven leaders and innovators. In many instances, particularly with a startup or expanding business, you may simply not have the bandwidth within the company or have the knowledge and insight in-house. That’s why creating and utilizing an advisory board can one of the most effective ways to help your business reach its full potential.
Read more>>

It’s a well-known fact in business that, if you can’t measure it, you can’t manage it. Without the right KQIs and KPIs, you won’t have a predictable way of determining whether you’re headed for long-term success or near failure. If you don’t have the tools to manage quality, efficiency, productivity and customer satisfaction, you may appear to succeed, however you won’t be able to maintain positive growth and improvement over the long term.
Read more>>

Most businesses need to be constantly improving processes and systems to remain competitive and profitable, particularly with respect to quality assurance. Unfortunately, though, many experienced business owners and executives can struggle with determining the most cost-effective ways to invest in or manage quality assurance programs. In addition, the focus on cost-containment and process efficiency can lead to an unintentional lack of focus on quality.
Read more>>

One of the hallmarks of a respected product or service is the ISO (International Organization for Standardization) certification. This designation signals to the world that your business has met the highest standards for safe, reliable and consistent quality. It can be instrumental in helping your company penetrate new markets, and in earning the confidence and good will of your customers, and can also increase productivity by reducing errors and eliminating waste.
Read more>>

In any successful business, it’s critical to have access to diverse perspectives, to be able to draw on the expertise of proven leaders and innovators. In many instances, particularly with a startup or expanding business, you may simply not have the bandwidth within the company or have the knowledge and insight in-house. That’s why creating and utilizing an advisory board can one of the most effective ways to help your business reach its full potential.
Read more>>

Quality Management

It’s a well-known fact in business that, if you can’t measure it, you can’t manage it. Without the right KQIs and KPIs, you won’t have a predictable way of determining whether you’re headed for long-term success or near failure. If you don’t have the tools to manage quality, efficiency, productivity and customer satisfaction, you may appear to succeed, however you won’t be able to maintain positive growth and improvement over the long term.
Read more>>

Most businesses need to be constantly improving processes and systems to remain competitive and profitable, particularly with respect to quality assurance. Unfortunately, though, many experienced business owners and executives can struggle with determining the most cost-effective ways to invest in or manage quality assurance programs. In addition, the focus on cost-containment and process efficiency can lead to an unintentional lack of focus on quality.
Read more>>

One of the hallmarks of a respected product or service is the ISO (International Organization for Standardization) certification. This designation signals to the world that your business has met the highest standards for safe, reliable and consistent quality. It can be instrumental in helping your company penetrate new markets, and in earning the confidence and good will of your customers, and can also increase productivity by reducing errors and eliminating waste.
Read more>>

In any successful business, it’s critical to have access to diverse perspectives, to be able to draw on the expertise of proven leaders and innovators. In many instances, particularly with a startup or expanding business, you may simply not have the bandwidth within the company or have the knowledge and insight in-house. That’s why creating and utilizing an advisory board can one of the most effective ways to help your business reach its full potential.
Read more>>

Your Partner to Help

Move Your Business Forward

At Compass Operations, our experienced business consultants help companies proactively establish and maintain market share, maximize profitability and ensure competitive advantage. Contact us or call our New York City office toll free at 866-705-2668 to learn about the wide array of business consulting services we provide to companies around the globe.

 

 

Arrange a Free Consultation

To learn more about the ways we can help your business achieve world-class performance, contact us online or call us toll free at (866) 705-2668.

 

Contact-Us
Follow us on:
facebook
Twitter
instagram
Linkedin

 
 
 
 
 

Moving Your Business Forward

compass operations

Office Locations

30 Wall Street, 8th Floor
New York City, NY 10005

 

100 Overlook Center, 2nd Floor
Princeton, NJ 08540

Phone: (866) 705-2668
pbergin@nullcompassops.com